At Easytech Phone Solutions Pty Ltd (“Easytech”, “we”, “us” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website https://easytechstore.com.au (“Site”) and our services, you agree to the terms of this Privacy Policy.

1. What Personal Information We Collect

We may collect personal information including but not limited to:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party gateways)
• Purchase and order history
• IP address, device information, and browsing behaviour (via cookies and analytics)

2. How We Collect Personal Information

We collect personal information through:

• Your use of our website and checkout process
• When you contact us via phone, email, or web form
• When you sign up for our newsletter or promotions
• When you participate in surveys, reviews, or social media interactions
• Automatically via cookies and third-party analytics tools (e.g., Google Analytics)

3. How We Use Your Information

We may use your personal information to:

• Fulfil your orders and process transactions
• Communicate with you about your purchases or inquiries
• Send you marketing offers (only if you opt-in)
• Improve our website, products, and customer experience
• Comply with legal obligations or respond to lawful requests

4. Disclosure of Personal Information

We may disclose your information to:

• Third-party service providers (e.g., payment processors, couriers, IT providers)
• Legal or regulatory authorities as required by law
• Our business partners where necessary for fulfilment or support

All third parties we engage are obligated to protect your information in accordance with this policy and applicable laws.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Your data may be stored in secure servers located in Australia or overseas, and access is restricted to authorised personnel only.

We use industry-standard encryption and secure payment gateways. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience. These may include:

• Session cookies to maintain your shopping cart
• Analytics cookies to track usage and performance
• Marketing cookies (only with your consent)

You can adjust your browser settings to disable cookies, but this may affect the functionality of the Site.

7. Access and Correction

You have the right to access the personal information we hold about you and request corrections if needed. Please contact us at the details below to make a request.

8. Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Clicking the “unsubscribe” link in any promotional email
• Contact us directly at the details below

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with a revised “Effective Date.” Continued use of our Site after any update signifies your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about your privacy or this Privacy Policy, please contact:

Easytech Phone Solutions Pty Ltd
Email: [email protected]
Website: https://easytechstore.com.au